Cloud Business Phone Systems in Brisbane
Business phone systems for Brisbane offices, set up and looked after by our IT team. Have one number that rings your phones or add menus and a direct number for each person. You keep your numbers and get one monthly bill with support and changes included.
Certified to the SMB1001 Gold Standard, an Australian cyber security standard
What a Cloud Phone System Is
A cloud phone system carries your calls over the internet instead of the old phone lines. It runs online, not in a box in your office, so your calls follow your staff wherever they work.
Why businesses move to one
- Staff work in more than one place. Calls reach them at the office, at home or on the road.
- Nothing to look after in the office. There is no phone box in the cupboard to repair or replace.
- It grows with you. A new person needs a new line, not new equipment.
You may have heard it called VoIP. It means the same thing.
Simple or Detailed to Suit Your Office
Some offices want one number that rings every phone. Others want menus and a direct number for each person. We set up what suits yours.
Simple
Someone calls your business number
Every phone in the office rings
A missed call leaves a voicemail that arrives in your email
With more options
Someone calls your business number
They choose who they need, such as “press 1 for accounts”
The right people’s phones ring together
After hours or on a public holiday they hear your message
A missed call leaves a voicemail that arrives in your email
You can have more than one business number and a direct number for each person. If everyone is on a call, callers wait in line and hear a message instead of a busy tone. Calls can be recorded with a short message first so callers know.
Four Ways Your Team Can Answer
You can mix all four. Reception might have a desk phone while everyone else answers on their computer or mobile.
Desk phone
For reception and front desks. Desk phones are bought once and set up for you.
Mobile app
For staff on the road or at home. Calls ring on their mobile anywhere with internet.
Computer app
For staff at a desk. We install it on their computer so calls ring there without a desk phone.
Microsoft Teams
Teams is the Microsoft app many offices use for chat and meetings. If your staff work in Teams all day, we can set calls to ring there instead.
How We Move You Across
- 01
A free phone system consultation
We look at your current phones, how calls reach your staff and your bills.
- 02
An internet check
We check your internet can carry your calls and arrange an upgrade if needed.
- 03
Your quote and timeframe
You know the cost and the date before anything changes.
- 04
Set up and tested
Your menus, messages and phones are set up then tested before the switch.
- 05
The switch
Usually done in the morning so your staff answer on the new system that day.
Keeping your numbers
We move your existing numbers across for you. It is the longest part of the move. We can also close your old phone service for you.
Book a free phone system consultationOne Team for Your Phones and Your IT
When a phone stops working, you call the team that set it up, the same people who look after computers, Microsoft 365 and internet for our clients.
New starters in one request
When we also look after your IT, a new starter gets a computer, a sign-in and a phone line from one request.
Changes are included
Menus, messages and opening hours change when you ask. A leaver’s calls go to whoever you choose.
You can have your phone system on its own and add a managed IT plan later, where we look after your computers and systems each month.
What Your Monthly Bill Covers
Every office is set up differently, so we quote once we have looked at yours.
One bill from us
- Your phone system
- 1,000 minutes of outgoing calls for each person, shared across your team
- Unlimited incoming calls
- Support when a phone stops working
- Changes such as new staff, menus and opening hours
Desk phones
- Only if you want them
- Set up at your office or sent ready to plug in
Your quote shows the monthly amount and the cost of any desk phones before you decide.
Your Free Phone System Consultation
We look at how your phones work today, how calls reach your staff and what you pay now. You do not need to know how anything is set up. We work that out with you, then give you a quote and a timeframe.
What Our Clients Say5.0★★★★★45+ Google reviews
Questions About Business Phone Systems
Have a different question? Ask us directly.