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IT Start

(07) 3179 6766

Your local IT team, Sunshine Coast to Gold Coast

IT Services for Brisbane Businesses of 5 to 100 People

We look after your computers, email, security and backup, so you can get on with running your business. The people who answer know you and your staff.

Talk to the team

(07) 3179 6766

A friendly chat about your business. No pressure, no jargon.

A smiling woman chats with a colleague who holds a coffee, standing at a small table in a bright office
Free first conversation
15 minAverage first response to a critical issue
95%+Support tickets resolved within target time
SMB1001Certified to the Gold Standard
Every 4 hrsMicrosoft 365 backup
SMB1001 Gold Standard certification badgeCertified to SMB1001 Gold Standard, the Australian small business security standard
Microsoft Partner logo

What Our Clients Say5.0★★★★★45+ Google reviews

IT Start
5.0
45 reviews
Kay D.
Excellent service in every way. Aaron was prompt, courteous and helped me with several matters during his visit. I am very happy with this company and would not hesitate to recommend it.
Max B.
Highly recommend this company. They are very efficient and always get back to you promptly. Aaron is very knowledgeable and always sorts out the problem. A big thanks and five stars from me.
steve C.
Man, these guys are the best. Cannot recommend them highly enough. Brilliant service
MrDeanClifford
Did a great job and gave me great advice.
Lynda B.
Aaron s absolutely lovely and a genius at sorting out all IT issues. He always explains everything so that it is clear. Highly recommended.
Simone B.
Thanks again Matt and team for assisting me with all things IT. Not only where all my website issues resolved in less than 24 hours from contact, your services were extremely affordable when compared to other quotes. It's a no brainer why I keep coming back. I am a grateful and loyal business owner.
Sue D.
I can’t say enough great things about this computer tech company! They come right out to your house, which is incredibly convenient, and they are always punctual. Aaron, the technician, is absolutely fantastic. He’s friendly, professional, and takes the time to clearly explain what’s going on without making you feel overwhelmed. Every time I’ve had an issue, Aaron has diagnosed and fixed the problem quickly and efficiently. It’s such a relief knowing I have someone reliable I can call who actually shows up on time and gets the job done right the first time. If you’re looking for trustworthy, knowledgeable, and friendly computer support, this is the company to call. Highly recommend!
Skyline D.
Matt has been an absolute legend as our IT Support. His response time is incredibly quick. No waiting around when something goes wrong. He jumps on issues straight away and gets them sorted with minimal disruption to our team. Reliable, knowledgeable, and always supportive — exactly what you want from IT support. Highly recommend Matt to any business needing dependable tech support. Wish we could give him more than 5 stars !!

What We Look After for Your Business

Pick the part you need help with. Each page shows what we do and how it works.

Managed IT

One team for your computers, help desk, security and backup, with a plan to match your business.

See Managed IT plans

Microsoft 365

Set up, secured and kept running, so email and files just work.

See Microsoft 365 support

Cyber Security

Protection and monitoring built into how we look after you.

See cyber security

Microsoft Azure

Your servers and systems in the cloud, sized to what you use.

See Azure services

Business IT Support

Help for a single job or a project, without a plan.

See IT support options

Your IT Team That Has Your Back

Easy to reach

Call, email or send the form. Most messages get a reply the same business day.

We plan ahead with you

Managed clients meet us regularly to plan around where the business is heading.

Safe from the start

Core security is in place within days of starting.

A price you can see

Plans start at $75 per person per month, excluding GST. Microsoft 365 licences are billed separately.

See every plan

How It Starts

01

Talk it through

A free conversation about your business, your people and what you need.

02

We look at your setup

You get a clear view of what you have today and what to do first.

03

Work starts at once

Core security is in place within days and the whole set-up takes about three to four weeks.

Book a free conversation

Questions Before You Start

Managed IT means a team looks after your computers, email, security and backup for a fixed monthly price per person. You get the skills of an IT department without hiring one. We monitor, maintain and fix, and we meet with you to plan ahead.
Managed IT for a small business typically costs between about $75 and $209 per person per month, excluding GST. Our plans are Silver at $75, Gold at $99 and Platinum at $209, and the difference is how deep the protection goes. Microsoft 365 licences are billed separately. See every plan.
Yes. We arrange the handover with your current provider, and your staff keep working while we make the move.
We support businesses from the Sunshine Coast to the Gold Coast and between, remotely or on site. Our hours are 9am to 5pm Monday to Friday, with emergency help after hours.

Have a different question? Ask us directly.

Talk to the Team

Call (07) 3179 6766 or send the form. Most messages get a reply the same business day.

Hours are 9am to 5pm Monday to Friday, then emergency help after hours. 19/10 Eagle St, Brisbane City QLD 4000.

Call Us

(07) 3179 6766

Email

support@itstart.com.au

Tell us what you need

    Call (07) 3179 6766Book a free conversation