Backup and Disaster Recovery for Brisbane Businesses

Our backup and disaster recovery service in Brisbane copies your servers and Microsoft 365 every four hours and keeps the copies safe in Australia. We test your server copies every fortnight, so we know they come back. The first step is a free backup review.

A man with curly hair and a woman in a white blouse work at two laptops at a white desk
Copies kept safe in Australia
5.0Google rating, 45+ reviews
4 hoursbetween copies of your servers and Microsoft 365
7 yearsof history to restore from
SMB1001 Gold Standard certification badgeCertified to the SMB1001 Gold Standard, an Australian cyber security standard
Microsoft Partner logo

A Copy Is Not a Recovery

A copy and a recovery are different things. We look after both.

A backup is a copy

Your servers and Microsoft 365 data, copied on a schedule and kept somewhere else.

A recovery is getting back to work

Putting a server, an office or a whole business back in action and proving it works.

What We Protect

Everything we copy goes to one safe place in Australia, separate from your office and from Microsoft, so a problem in one place cannot reach your copies.

  • Servers

    The computers in your office that hold your files and programs.

  • Virtual servers

    Servers that run inside another computer, copied whole.

  • Microsoft 365

    Email, Teams, SharePoint and OneDrive.

  • Servers in Azure

    Servers already running in Microsoft's cloud.

Safe copy in AustraliaCopied every four hours

Not sure what you have? The free backup review finds out. Our Azure page explains how servers in Azure are looked after.

Copies Kept Safe Away From Your Office

Microsoft keeps its service running, but bringing back an old email or file is up to you. Your own copy, held somewhere else, is what makes that possible.

  • Off site in Australia and encrypted

    A problem in your office cannot reach the copies.

  • Locked for seven years

    Copies cannot be changed or deleted, even by ransomware (software that locks files for a ransom). You can go back up to seven years.

Server blades with green lights in a blue lit rack

Copied Every Four Hours and Tested Every Fortnight

  1. 01

    We copy every four hours

    Servers and Microsoft 365, six times a day.

  2. 02

    We test the server copies

    Every fortnight a server copy is restored onto a test machine.

  3. 03

    We watch and fix

    We respond to alerts and errors, so you do not have to.

Which copies are tested

The fortnightly test is for servers. Microsoft 365 copies are watched for errors every time they run. Reports are there when you want them.

Book a free backup review

When You Need Something Back

Need a file back? Email us and we restore it.

Restores are included in every plan. We start as soon as we have your email and tell you how long it will take.

  • A file or an email

    Tell us what you need and the date to bring it back from.

  • A whole server

    We restore it from the latest copy, often within a few hours with a ready to run copy.

  • The whole office

    A ready to run copy lets the business keep working from the cloud.

A woman in a beige jacket types on a laptop at a meeting table

Ready to Run Copies and Your Recovery Plan

For the machines your business cannot be without, we can keep a ready to run copy. It is a restored copy waiting in the cloud, ready to take over whenever it is needed.

If the office cannot be used for a while, the business keeps working from that copy until it is back.

On the Platinum managed IT plan we also write down your disaster recovery plan, so everyone knows who does what. Ready to run copies are an extra and need server backup in place.

What backup costs

From $149a month for server backup, depending on how much is protected
$8per user per month for Microsoft 365 backup on its own

Every managed IT plan already includes Microsoft 365 backup. Prices exclude GST.

Book a free backup review

Getting Started

Setting up is quick. We do the work and keep it running.

  • Set up in minutes

    Once we have access, setting up a backup takes minutes. The first full copy then runs in the background.

  • What we need from you

    Access to your servers and Microsoft 365. We work out with you what needs copying.

  • Priced by what is protected

    The price depends on how much is protected.

How It Fits With Your Plan

Backup is part of our managed IT plans, which cover much more than backup. You can also buy it without a plan. We recommend one so the whole setup is secure.

Our backups help towards the Essential Eight (the Australian Government's eight key security steps) and the SMB1001 security standard.

What it costs
  • IncludedMicrosoft 365 backup in every managed IT plan
  • $8per user per month for Microsoft 365 backup without a plan
  • From $149a month for server backup, depending on how much is protected
Managed IT plans start at $75 per user per month. Ready to run copies are priced separately. Prices exclude GST.
What is included in Silver, Gold and Platinum for backup and recovery
What we look afterSilverGoldPlatinum
Microsoft 365 copied every four hoursIncludedIncludedIncluded
Copies kept for seven yearsIncludedIncludedIncluded
Restores, asked for by emailIncludedIncludedIncluded
We watch your backups and fix any that failIncludedIncludedIncluded
A written disaster recovery planOn requestOn requestIncluded

Your Free Backup Review

We look at your backups as they are today and tell you plainly what we find.

  • What is copied

    We list the servers and Microsoft 365 data that are copied today.

  • Where and how often

    Where the copies are kept, how often they run and how long they are held.

  • Whether a restore works

    Whether the copies have been tried and how long a restore would take.

  • No cost and no pressure

    The review is free. You decide what happens next.

Book a free backup review

Is This Right for Your Business?

A man and a woman going over papers together at an office desk

Suits you if:

  • You have a team of five or more people.
  • You rely on servers, Microsoft 365 or both.
  • You want the copies looked after and tested for you.

Good to know:

  • Anyone can buy backup. We recommend it with a managed IT plan.
  • Microsoft 365 licences are billed separately.

Not sure this suits you? Tell us what you have and we will say.

What Our Clients Say5.0★★★★★45+ Google reviews

5.0
45 reviews
Excellent service in every way. Aaron was prompt, courteous and helped me with several matters during his visit. I am very happy with this company and would not hesitate to recommend it.
Highly recommend this company. They are very efficient and always get back to you promptly. Aaron is very knowledgeable and always sorts out the problem. A big thanks and five stars from me.
Man, these guys are the best. Cannot recommend them highly enough. Brilliant service
Did a great job and gave me great advice.
Aaron s absolutely lovely and a genius at sorting out all IT issues. He always explains everything so that it is clear. Highly recommended.
Thanks again Matt and team for assisting me with all things IT. Not only where all my website issues resolved in less than 24 hours from contact, your services were extremely affordable when compared to other quotes. It's a no brainer why I keep coming back. I am a grateful and loyal business owner.
I can’t say enough great things about this computer tech company! They come right out to your house, which is incredibly convenient, and they are always punctual. Aaron, the technician, is absolutely fantastic. He’s friendly, professional, and takes the time to clearly explain what’s going on without making you feel overwhelmed. Every time I’ve had an issue, Aaron has diagnosed and fixed the problem quickly and efficiently. It’s such a relief knowing I have someone reliable I can call who actually shows up on time and gets the job done right the first time. If you’re looking for trustworthy, knowledgeable, and friendly computer support, this is the company to call. Highly recommend!
Matt has been an absolute legend as our IT Support. His response time is incredibly quick. No waiting around when something goes wrong. He jumps on issues straight away and gets them sorted with minimal disruption to our team. Reliable, knowledgeable, and always supportive — exactly what you want from IT support. Highly recommend Matt to any business needing dependable tech support. Wish we could give him more than 5 stars !!

Questions About Backup and Disaster Recovery

We copy your servers and Microsoft 365 every four hours, keep the copies safe in Australia, test the server copies every fortnight and can keep ready to run copies waiting for the machines you cannot be without.
Every four hours for servers and Microsoft 365, so the latest copy is never more than four hours old. We can agree a different schedule for your business.
Seven years. Copies are locked for that time, so they cannot be changed or deleted.
Microsoft keeps its service running, but bringing back an old email or file is up to you. A separate copy of your email, Teams, SharePoint and OneDrive, kept away from Microsoft, is what lets us bring back what you need. Every managed IT plan includes it.
Yes. Every fortnight a server copy is restored onto a test machine, so we know it comes back. Microsoft 365 copies are watched for errors every time they run.
A server is a computer in your office that holds files or programs for everyone. If you are not sure what you have, tell us and the free backup review will find out.
It depends on what needs to come back. With a ready to run copy it is often within a few hours. We tell you what to expect before we begin.
A disaster recovery plan, also called a business continuity plan, sets out how your business keeps working if something goes wrong and who does what. It is included on the Platinum plan and available on request on other plans. Ready to run copies are how it is put into action.
Yes. Servers in Azure can be copied too. Our Azure page explains how cloud servers are looked after.
Microsoft 365 backup is included in every managed IT plan. Plans start at $75 per user per month. Without a plan, Microsoft 365 backup is $8 per user per month. Server backup starts from $149 a month, depending on how much is protected. Ready to run copies are priced separately and need server backup. Prices exclude GST and we confirm yours after your free backup review.
Yes. Anyone can buy Microsoft 365 backup or server backup on its own. We recommend it with a managed plan so the whole setup is secure.
Email us. Restores are included and we start as soon as we have your message.

Have a different question? Ask us directly.

Book Your Free Backup Review

Call (07) 3179 6766 or send the form. We reply the same or next business day to arrange your free backup review.

07 3179 6766

support@itstart.com.au

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