IT Start

About Us

IT Start is a Brisbane-based IT partner helping businesses improve performance, reduce risk, and stay ahead through secure and reliable technology solutions.

Our Mission & Values

From proactive support to strategic cloud solutions, we offer a full suite of IT services designed for Brisbane businesses aiming for growth and security.

Transparency

Clear communication, straightforward pricing, and honest assessments build trust.

Integrity

Doing what's right for your business, always. Ethical recommendations and keeping promises.

Customer Experience

Responsive, proactive, and personalized service focused on your satisfaction.

Meet the Leadership

Matt

Co-Founder & Technical Operations
Leads technical operations with expertise in infrastructure, cybersecurity, and cloud, ensuring robust, business-aligned solutions.

Aaron

Co-Founder & Lead IT Consultant
Translates business needs into effective technology strategies, focusing on client relationships and delivering measurable value.

Our Expertise

Managed IT Services
Cybersecurity Solutions
Cloud Services (Azure, M365)
Network Infrastructure
IT Strategy & Consulting
Business Continuity
Compliance & Governance
Procurement & Vendor Management
SMB 1001 Certified Support

Our Story

IT Start didn’t begin as a large Managed IT provider. We started as Tier1 Repairs, helping local customers with quick and reliable tech support and hardware repairs. Back then, it was all about getting things working again and being there when people needed us most.

As time went on, our clients needed more than just repairs. They were looking for dependable IT support, stronger security, and guidance on how to use technology to grow. That shift is what led us to create IT Start.

We moved from fixing problems after they happen to preventing them in the first place. We now provide full Managed IT services, cybersecurity, cloud solutions, and ongoing strategic support. We have grown our team, brought in better tools, and built a business that supports others with the professionalism and structure of a larger provider while keeping the responsiveness and care we started with.

Many of our original Tier1 clients are still with us today. Even though we have grown, our focus remains the same. We put customers first, deliver reliable service, and continue looking forward.

Committed to Queensland Businesses

As a Brisbane-based company, we’re deeply rooted in the Southeast Queensland community. Our local expertise allows us to understand the unique challenges and opportunities facing businesses in Brisbane, Gold Coast, Sunshine Coast, and Ipswich. We’re committed to providing responsive, tailored support to help local businesses thrive.

Local SEQ Expertise
Community Involvement
Responsive On-Site Support

Industries We Serve

We understand the unique technology and compliance needs of Financial Services, Healthcare, Legal, and Professional Services firms in the Brisbane and SEQ region.

Financial Services

Healthcare

Legal Practices

Professional Services

The IT Start Difference

Business Goals First
Plain Language Communication
Direct Access to Decision-Makers
Success Measured by Outcomes
Proactive & Responsive Service
Trust & Transparency

Our Technology Partners

Ready to Partner with Brisbane's Leading IT Experts?

Experience the IT Start difference. Contact us today for a no-obligation consultation and discover how our strategic IT solutions can elevate your Southeast Queensland business.