About IT Start

We are a Brisbane IT team. We look after the computers, email and security of businesses between the Sunshine Coast and the Gold Coast.

Get in Touch

(07) 3179 6766

A smiling woman with glasses talks with a colleague across a table with a laptop and notebook
Brisbane based
5.0Google rating from 45+ reviews
SMB1001Gold certified
MicrosoftPartner
BrisbaneAnd the Gold Coast and Sunshine Coast

Our Story

IT Start did not begin as a Managed IT provider. We started as Tier1 Repairs. Local customers came to us for quick tech support and hardware repairs.

  1. 1ThenTier1 RepairsQuick, reliable tech support and hardware repairs for local customers. It was about getting things working again and being there when people needed us.
  2. 2Over timeA need for moreClients wanted steady IT support, stronger security and guidance on using technology to grow. That shift led us to create IT Start.
  3. 3NowPreventing problemsWe look after the IT, security and Microsoft cloud of our managed clients and help them plan ahead.

We have grown our team and brought in better tools. We still keep the responsiveness and care we started with.

How We Work With You

Prices you can seeOur Managed IT is one fixed price per person. Bigger jobs start with a written estimate, and consultations and visits to quote a job are free.
Plain words from people who know youWhen we find something, we tell you what it is and what it means in plain words. The people who answer already know your business and your staff.

What We Do

Managed IT ServicesOne plan that looks after your computers, email, security and support.Business IT SupportHelp when something breaks or a project needs doing. You do not need a plan to ask.Microsoft 365Email, files and Teams kept safe with two-step sign-in and backed up every four hours.Cyber SecurityProtection for your people, devices and data, looked after as part of your plan.Microsoft AzureVirtual servers sized to what you use, in place of physical servers in your office.Azure MigrationA planned move of your servers and data to Azure, with a written plan first.

What Our Clients Say

IT Start
5.0
45 reviews
Kay D.
Excellent service in every way. Aaron was prompt, courteous and helped me with several matters during his visit. I am very happy with this company and would not hesitate to recommend it.
Max B.
Highly recommend this company. They are very efficient and always get back to you promptly. Aaron is very knowledgeable and always sorts out the problem. A big thanks and five stars from me.
steve C.
Man, these guys are the best. Cannot recommend them highly enough. Brilliant service
MrDeanClifford
Did a great job and gave me great advice.
Lynda B.
Aaron s absolutely lovely and a genius at sorting out all IT issues. He always explains everything so that it is clear. Highly recommended.
Simone B.
Thanks again Matt and team for assisting me with all things IT. Not only where all my website issues resolved in less than 24 hours from contact, your services were extremely affordable when compared to other quotes. It's a no brainer why I keep coming back. I am a grateful and loyal business owner.
Sue D.
I can’t say enough great things about this computer tech company! They come right out to your house, which is incredibly convenient, and they are always punctual. Aaron, the technician, is absolutely fantastic. He’s friendly, professional, and takes the time to clearly explain what’s going on without making you feel overwhelmed. Every time I’ve had an issue, Aaron has diagnosed and fixed the problem quickly and efficiently. It’s such a relief knowing I have someone reliable I can call who actually shows up on time and gets the job done right the first time. If you’re looking for trustworthy, knowledgeable, and friendly computer support, this is the company to call. Highly recommend!
Skyline D.
Matt has been an absolute legend as our IT Support. His response time is incredibly quick. No waiting around when something goes wrong. He jumps on issues straight away and gets them sorted with minimal disruption to our team. Reliable, knowledgeable, and always supportive — exactly what you want from IT support. Highly recommend Matt to any business needing dependable tech support. Wish we could give him more than 5 stars !!

Where We Work

We support businesses between the Sunshine Coast and the Gold Coast, and everywhere in between. We work remotely or on site.

Get in Touch